Never Lose an Employee Again by Joey Coleman

Product Details

About the Book

Never Lose an Employee Again tackles one of the greatest challenges facing modern businesses: finding and, more importantly, keeping quality employees in an era of unprecedented turnover, quiet quitting, and shifting workforce expectations. Joey Coleman, one of the world's leading experts on employee experience and the Wall Street Journal bestselling author of Never Lose a Customer Again, points to the striking reality that more than three out of four employees who quit say they could have been retained, and that a full 69 percent leave for reasons that were entirely preventable.

Coleman offers a step-by-step playbook for designing an employee experience program that begins on day one, guiding readers through the eight distinct phases of the employee journey, from writing job descriptions that attract the right candidates in the first place, to countering the "hire's remorse" nearly every new employee quietly feels, to crafting a first-day welcome memorable enough that employees are still talking about it years later. For each phase, Coleman details the six essential forms of communication, in-person, email, phone, mail, video, and even thoughtful gifts, needed to build genuine, lasting connection with employees. Drawing on more than fifty proven case studies from organizations across seven continents, Coleman equips business owners, managers, and enterprise leaders alike with a practical, ready-to-implement framework for transforming recruitment, onboarding, and long-term retention into a genuine competitive advantage.

Why Choose This Book?

• A Wall Street Journal bestseller: Widely praised as an essential, timely resource in today's competitive hiring landscape.
• From a proven employee and customer experience expert: Joey Coleman is also the bestselling author of Never Lose a Customer Again.
• Backed by over fifty real case studies: Drawn from organizations across seven continents, offering genuinely diverse, applicable examples.
• A clear, structured framework: Breaks the employee journey into eight distinct, actionable phases.
• Practical for businesses of any size: Useful for first-time hiring owners as well as large, global enterprises.

About the Author: Joey Coleman

Joey Coleman is the Wall Street Journal bestselling author of Never Lose a Customer Again and one of the world's leading experts on customer and employee experience. An award-winning speaker at national and international conferences, he developed the widely used First 100 Days® methodology to help organizations create exceptional, lasting experiences for both employees and customers.

Who Should Read This Book?

• Business owners and managers struggling with employee turnover
• HR professionals designing onboarding and retention programs
• Entrepreneurs hiring their first employees
• Enterprise leaders scaling teams across multiple locations or countries
• Fans of Joey Coleman's earlier bestseller, Never Lose a Customer Again

Why Buy From Us?

✅ 100% original, high-quality print
✅ Fast delivery across Bangladesh
✅ Cash on delivery available
✅ Secure packaging, guaranteed quality
✅ Easy return and exchange policy

Order now and stop the costly cycle of turnover with Never Lose an Employee Again — Joey Coleman's proven, practical playbook for recruiting, onboarding, and retaining top talent for the long term.